• Shipping Times：Processing day: 1-5 business days.
  Delivery day: 7-15 business days (not including processing day).
  
• International Order
    It may take additional days if orders have to go through customs. We have no influence on the customs process and our apologies for any     inconvenience due to delivery delays resulting from this.
• RETURN & EXCHANGE: A full-refund of your purchase! Absolutely risk-free, no question asked. In case of defective or damaged goods, we will send a replacement to you (No any extra fee) within 30 days since your purchase.
• TRACKING NUMBER: When available, we will send you the tracking number with the confirmation email so that you can track the package online.
• If you have any other queries, please feel free to email us.
• Worldwide Shipping Available: In Bakven, we ships products to over 100 countries worldwide. Shipping rates and fees may vary depending on your country or region.

• Please complete fields required to customize options (Name/Characteristics) and recheck carefully all the customized options.
• Text: Standard English excluding special characters, emojis to ensure the best looking.
• Characteristics: Pick one-by-one options that match your description.
• The last step, click "Preview" to get a glimpse of the wonderful creation you’ve made ❤.

Please be aware that the Preview may be slightly different from the physical item in terms of color due to our lighting at our product photoshoot or your device’s display.